Three new banks were launched on the local market last year, offering stripped-down, online retail banking products that quickly began to lure dissatisfied customers from the established banks. Among them is Zuno, an offshoot of Austrian Raiffeisenbank, which now boasts 45 000 clients, and that’s with just a single brick-and-mortar branch. The Prague Post sat down with Zuno General Manager Tomáš Kuna to talk about the future of online banking in Central Europe.
The Prague Post: With three similar banks converging on the local market last year, isn’t it a bit crowded?
Tomáš Kuna: Mainly, we differentiate ourselves from Equa bank, because we have a strong mother bank. Air Bank has PPF, which is also a huge, reputable group with the strength of Raiffeisen Bank International. The other differentiating factor is that Zuno has an international model, which means we have centralized services in Slovakia. Our contact center is available 24/7. If we compare ourselves with Air Bank, we have a larger portfolio of products.
Read the full story at The Prague Post.
(Photo: takis kolokotronis/sxc.hu)